Terms and Conditions - Hedge Trimming Highgate
Welcome to Hedge Trimming Highgate. By availing our services, you agree to comply with the following Terms and Conditions.
1. Service Provision
Our team provides professional hedge trimming services located in Highgate. We commit to delivering high-quality workmanship that meets industry standards.
1.1 Scope of Work
- Trimming and Shaping: We trim hedges to specified dimensions and desired shapes.
- Health Assessment: Assessing the health of hedges and recommending treatments if necessary.
- Maintenance Services: Offering regular maintenance schedules to ensure hedge longevity.
2. Booking and Scheduling
Clients can book our services through our online platform or by phone. Appointments are subject to availability and confirmation.
2.1 Payment Terms
Payment is required upon completion of the service unless prior arrangements have been made. We accept various payment methods including credit cards, debit cards, and bank transfers.
3. Cancellation Policy
Clients may cancel or reschedule appointments up to 24 hours before the scheduled time without incurring a fee. Cancellations made less than 24 hours prior may be subject to a cancellation fee.
3.1 Refunds
Refunds are issued in cases where services have not been rendered due to our unavailability. Refunds will not be provided for cancellations made within the stipulated time frame.
4. Liability
While we strive to provide excellent service, Hedge Trimming Highgate is not liable for any unforeseen damages that may occur during the provision of our services. Clients are advised to inform us of any existing issues with their hedges prior to the commencement of work.
4.1 Insurance
Our company carries liability insurance to cover potential damages. Details of our insurance policies can be provided upon request.
5. Client Responsibilities
Clients are responsible for ensuring that the work area is accessible and free from obstructions. It is also the client's duty to secure pets and inform us of any specific instructions regarding the hedges.
5.1 Access to Property
Clients must grant us access to their property at the scheduled time. Failure to do so may result in rescheduling and potential additional charges.
6. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the jurisdiction of Highgate courts.
6.1 Amendments
Hedge Trimming Highgate reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes through our official communication channels.
7. Privacy Policy
We are committed to protecting the privacy of our clients. Personal information collected during the booking process will be used solely for service provision and will not be shared with third parties without consent.
7.1 Data Protection
All client data is stored securely in compliance with data protection laws. Clients have the right to access and request the deletion of their personal information at any time.
8. Acceptance of Terms
By scheduling and using our services, clients acknowledge that they have read, understood, and agree to be bound by these terms and conditions.